Swiss National Television about Friends of Ukraine’s aid to Ukraine

Friends of Ukraine’s telemedical aid to Ukraine was covered on Swiss National Television’s evening news (SRF Tagesschau) 

On March 25, Friends of Ukraine’s main organizer, Jeyla Sadikova, gave an interview to SRF explaining what kind of service we provide and how it works. 

Led by a Swiss-based health-tech startup Testasy, of which Jeyla is a co-founder, the telemedicine project for Ukraine was deployed during the second week of the war. Having recruited 25 Ukrainian- and Russian-speaking healthcare professionals from various parts of the world, we focused on providing free telemedical consultations to Ukrainians in the war zone who were cut off from access to medical care. 

No fees. No downloads. No registration.

The special feature of this service is that it does not require patients to download any apps or even register – all they need to do is contact us via their preferred messaging app (Telegram or WhatsApp) and answer a few questions to get connected to a relevant doctor almost immediately. More about our telemedical service to Ukraine here.

Watch the full story on  SRF website.

While we mostly expected emergency and mental health inquiries, we got to provide all sorts of medical help: from baby rash to diabetes and subscription requests, to helping evacuate a family into Switzerland to continue their daughter’s cancer treatment. To date, Testasy x Friends of Ukraine has effectively provided live telemedical services to over 500 people in Ukraine. 

Friends of Ukraine is currently exploring the deployment of this model in other spheres of the crisis –  for instance, to help Ukrainian refugees get medical assistance in Switzerland in the most time- and cost-efficient way. We are also expanding the range of services alongside our partner, HeBA Clinic, who will help us broaden our mental health offering.

To advance in this development, we’re crowdsourcing for this specific project, which will require more doctors, customer support, IT improvements, and more. You can donate via: